Open Play Sessions: Be sure to verify booking time & date prior to purchase as bookings are made for a specific time and date and are non-transferable to a different Open Play Session.
Private Parties: Cancellation within 2 weeks is non-refundable and non-transferable. Prior to 2 weeks, deposit can be transferred to alternate date or applied for store credit. Beyond one month a full refund can be issued.
Special Events: Due to limited tickets, no refunds can be applied to special events. In the instance of cancellation on behalf of The Warrior Factory due to unforeseen circumstances, refunds or store credit will be applied.
Classes: The Warrior Factory reserves the right to cancel any class that does not meet minimum enrollment. Transfer to alternative class or refund will be applied in this instance.
Memberships: Memberships are for named individuals only and cannot be shared between family members.
*All participants are required to have appropriate footwear and must have liability waiver completed to participate.
*Non-participating Parent/Guardians are not allowed on the floor during Open Gyms for safety reasons. Parents are encouraged to watch from designated viewing areas.